What Assist is
Assist is a web cabinet for managing a team's project work. It brings together in one place what is usually kept in several programs: the list of projects and releases, tasks, working time tracking, people's workload plan, and event notifications.
Which tasks Assist solves
| Task | How it is solved in the cabinet |
|---|---|
| Find out what to do today | The “My work” page shows the tasks assigned to you, split by deadlines |
| Run a project and its releases | A project stores the client, product, team, releases, and tasks. A release has dates, an assignee, and stages |
| Break work into tasks | A task has a type, an assignee, dates, an estimate, tags, a description, subtasks, and links |
| Control the course of work | Boards, calendars, the calendar plan, and histories show what is at which stage |
| Track time | Each employee logs hours on tasks. Hours add up by tasks, releases, projects, and people |
| Plan people's workload | The “Resources” section stores planned hours by day and compares them with the fact |
| Receive event messages | Notifications arrive in the cabinet, by email, in Telegram, Element, the browser, and to your webhook |
| Manage access | Roles define which pages, tabs, and records a person sees and changes |
| Connect other programs | API keys, REST API, MCP for AI assistants, webhook |
What sections the cabinet consists of
The left menu of the cabinet is divided into three groups.
| Group | Items | For whom |
|---|---|---|
| Work | Workspace, Boards, Projects, Releases, Tasks, My tracks, Field tracks, Workload, Resources, Updates, Notifications | All employees. The set of items depends on the role |
| Reports | Track hours, Time allocation | Managers |
| Admin | Workflows, Task types, Work types, Users, Custom fields, UI labels, Roles, Audit log, Sessions, Notification transports, Notification RACI | Administrators |
In the header on the right there are personal pages: Profile, My sessions, API keys. A detailed description of each item and the page addresses are given in the menu map.
How work goes through the cabinet
- A manager creates a project and adds a team to it.
- Releases and tasks are created in the project. Tasks are given assignees, dates, and an estimate.
- An assignee finds their task on the “My work” page, moves it through stages, and logs hours (tracks).
- Hours get into reports and into the plan-versus-fact comparison.
- A manager follows the course of work by boards, calendars, and reports, then moves the release through stages until closing.
- At each step Assist sends notifications to the interested people.
A detailed description of the relations between entities: “Core concepts and relations”.
What Assist does not do
- It does not store passwords. Sign-in is performed through Keycloak.
- It does not create accounts in Keycloak. In the “Users” section an employee's profile is created in Assist, and the sign-in account is created by the sign-in system administrator.
- It is not an accounting system. A release can store a closing amount and a link to an act or invoice, but settlements with clients and payroll are kept outside Assist. Data on hours worked can be exported to Excel or CSV.
- It does not replace a messenger. For discussion, comments in tasks, projects, and releases are used. Notifications can be received in messengers, but no conversation is held in them.
What next
- If you are in the cabinet for the first time, open the quick start.
- If you need a reading order for your role, open “Where to begin”.