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Glossary

The terms are arranged alphabetically. For each term the definition and the page where it is described in detail are given.

A​

Accountable. See “RACI”.

Admin. A menu group for the administrator: workflows, types, users, fields, roles, log, sessions, transports, RACI.

API key. A personal token with which a program calls Assist on behalf of a user and with the permissions of the chosen role. It is shown once. The keys page.

Assignee. The person a task is assigned to. Chosen only from the project team.

Audit log. An immutable timeline of all data changes and sign-ins. Audit log.

Automation (workflow). An action that Assist performs automatically on an event: object creation or a transition between stages. Workflows.

B​

Backlog (project). The project's tasks not linked to any release. In filters it is labeled “Without release”.

Board. Tasks, releases, or projects as columns. Boards are personal, consolidated (company-wide), project, and release. Consolidated boards.

C​

Calendar plan. A project tab where releases and tasks are shown as a tree with estimate, spent, and dates. Calendar plan.

Card. The page of one record: a task, release, project, user. On a board, a card is a record tile.

Collection. A group of records of one kind (projects, tasks, tracks) to which role permissions are applied.

Consulted. See “RACI”.

Custom fields. The section where the administrator adds their own fields. Custom fields.

E​

Element (Matrix). A protected messenger, one of the notification channels. Only encrypted rooms are accepted.

Estimate. The planned time of work on a task or release. It is stored in minutes and shown in hours.

F​

Field track. A record of a change of a field value. Field tracks.

Final stage. A stage at which the work is considered finished.

Folder (projects). A way to arrange projects in the list. It does not affect permissions.

G​

Gantt (chart). Horizontal bars of tasks by dates. It is on the “Workload” page. Workload.

Gate. A condition on a transition between stages. Until it is met, the transition is impossible. The cabinet shows what is missing.

I​

Informed. See “RACI”.

L​

Lane (swimlane). A horizontal strip on a board that groups cards by a field, for example by assignee.

M​

MCP (Model Context Protocol). The protocol through which AI assistants read Assist data. Integrations.

N​

Notification. A message about an event on a task. Notifications.

P​

Plan (resources). A person's planned hours by projects and days. Resources. Plan.

Plan–fact. A comparison of planned and actual hours. Resources. Plan–fact.

Priority of a member. The value “High”, “Medium”, or “Low” in the resource plan.

Priority of a role. The order of roles in the role list. It protects against privilege escalation: a key can be given only your own role or a role with lower priority.

Project. The main unit of work: client, product, team, releases, tasks.

Project number, release number. Sequence numbers visible as #20 and used in page addresses.

Project prefix. A code of uppercase Latin letters, digits, and a hyphen (up to 10 characters) from which task keys are made.

Project type. A directory value that sets the kind of project.

R​

RACI. A way of distributing roles in work: Responsible (the assignee), Accountable (answers for the result), Consulted (advises), Informed (is kept informed). In Assist it defines the recipients of notifications. Notification RACI.

Record scope (permission scope). A part of a role's permission: all records, records of team projects, only own records.

Release. A stretch of work inside a project with its own dates, assignee, stages. Releases.

Responsible. See “RACI”.

Role. A person's set of permissions. Roles and access and the permission matrix.

S​

Scope. A tree of project or release tasks. The first tab of a project and a release.

Session. One sign-in from one browser or device. My sessions, Sessions.

Slice (bucket). A cut of the “My work” list by deadline: “All”, “Today”, “Week”, “No dates”, “Later”. My work.

SLA of a stage. The deadline in days allotted for a stage.

Spent. The sum of hours logged by tracks on a task, release, or project, including nested records.

Stage (status). An object's step in a workflow. Stages and transitions.

Subtask. A task nested in another. It inherits the parent's release.

Swimlane. See “Lane”.

T​

Tag. A colored label of a task. It is created in the project settings.

Target date (of a release). The planned release delivery date. It is required for moving to “In development”.

Task group. A label inside a project for grouping tasks (“Catalog and cart”). It is created in the project settings. Not to be confused with a project folder.

Task key. The project prefix and the task number, for example RGM-30.

Task tree. Tasks with nested subtasks. It is shown in scopes and the calendar plan. See “Scope”.

Task type. The card kind: Default, Bug, Story, Epic, Task, or your own. It defines the workflow. Task types.

Track. A record of time spent. My tracks.

Trackable. A field flag under which its changes are recorded in the value history.

Transport. A notification delivery channel: email, Telegram, Element, browser push. It is configured by the administrator. Transports.

W​

Webhook. An address to which Assist sends events over HTTPS. Your notification settings.

WIP limit. The maximum number of cards in a board column.

Work type. The kind of activity in a track. Work types.

Workflow. A process for tasks, releases, projects, or users: a set of stages, transitions between them, conditions, and automations. Workflows, stages and transitions.

Z​

Zone of responsibility (area of responsibility). Free text in the project settings: what a team member is responsible for. It is used by people and AI assistants.