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Notification RACI

Purpose. RACI agrees who takes part in the work and in what role: Responsible (assignee), Accountable (answers for the result), Consulted (advises), Informed (is kept informed). The page defines who receives notifications about events in tasks.

Who sees it. The administrator: permission for the “Notification RACI” collection is required.

How to open. Menu Admin → Notification RACI.

What is on the screen​

Notification RACI

  1. Assignee (R) is determined from the task automatically: the person it is assigned to. It is not configured here.
  2. Accountable for the result (A) answer for the outcome and accept the result.
  3. Consulted (C) take part in discussion and give feedback.
  4. Informed (I) receive notifications about progress and results.
  5. Choose people in each list. Changes are saved automatically, which is confirmed at the bottom of the card by “Changes are saved automatically”.
  6. Delete global matrix removes the common rules.

Global rules and project rules​

The page in the menu describes the global rules: they apply to all projects without their own setting. For a project, rules are overridden on the project's “Settings” tab: click Enable override. The project matrix fully replaces the global one. Disable override cancels it.

What you can do​

  1. Choose recipients in the A, C, I lists.
  2. Make sure the save confirmation appears at the bottom.

How it works together with the rest​

RACI determines who receives a notification. Which events and channels are on, each person decides in notification settings. The channel must be configured by the administrator in “Notification transports”.

See also​